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FREQUENTLY ASKED QUESTIONS

Here you will find answers to the most frequently asked questions

Below are some of the most frequently asked questions about us and our operations.

If you don't find the answer to your question, please contact us and we will respond promptly. Contact information can be found here.

General inquiries

What products does Finbin manufacture?

Where are Finbin products manufactured?

How does Finbin take environmental responsibility into account in its operations?

What materials do you use in your products?

What colors are available for the products?

Are your products fire-safe?

What technological innovations do you utilize in your production?

Do you offer consultation or help with product selection?

Does Finbin offer training on how to use or install its products?

Can I order Finbin products in larger quantities or under a long-term agreement?

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Delivery, service and warranty

How long will it take for my order to be delivered?

Can I track my order's delivery?

What is the warranty period for your products?

How do I maintain Finbin products?

What should I do if my product was damaged during shipping?

Is it possible to order spare parts for the products?

Are the products certified?

Where can I find the product installation instructions?

We have a site where custom products are needed. Does Finbin make custom-made products?

I have a project under calculation that includes Finbin products. Where should I send the request for quotation?

Contact and Location

I need pricing information for products, and I couldn't find it on the website. Whom should I contact?

How can I make a complaint or give feedback about Lehtovuori products?

Do you have distributor for Finbin products?

Where is Finbin office located?

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