FREQUENTLY ASKED QUESTIONS

Lehtovuori specializes in outdoor furniture, such as litter bins, shelters, benches, and bicycle racks. We also manufacture customized industrial products according to customer needs.

Lehtovuori products are manufactured in our own factory in Ylöjärvi, Finland, in accordance with strict quality standards.

Lehtovuori aims to minimize its environmental impact by using sustainable materials, reducing waste, and optimizing energy consumption in production.

Lehtovuori's products are made from durable and high-quality materials, such as steel, stainless steel, aluminum, and high-quality wood. Materials are chosen according to their intended use to ensure a long lifespan and durability. Read more about our materials here

We offer a wide range of colors for our products, and most of them can be painted according to the RAL color chart. We can also fulfill project-specific color requests. Explore our comprehensive list of standard colors here.

Many of Lehtovuori's products are designed to meet fire safety requirements, especially when placed in public spaces. Ask our sales team for more information about the fire safety of our products. Contact us.

We use modern production techniques, such as laser cutting and robotics, to ensure high quality and an efficient manufacturing process.

Yes, our sales and design team will be happy to help choose the right products for the customer's needs and provide recommendations for solutions suitable for different uses.

Yes, we can provide training on the use, maintenance, and installation of our products. This can be especially beneficial for resellers or customers with large installation projects.

Yes, we offer the option to order products in larger quantities or enter into a long-term agreement, suitable for the needs of municipalities or large corporations, for example. Contact our sales team regarding contract terms and pricing.

Yes, Lehtovuori offers the option to acquire our products through a leasing agreement. This is a good option for customers who wish to spread the acquisition costs over a longer period. Contact our sales team for more information on leasing options and contract terms.

Delivery times vary by product. In-stock products are usually delivered within 1–2 weeks, while the delivery time for other products may be longer. Request a quote, and we will always inform you of the estimated delivery time for your order.

Yes, after the order confirmation, you will receive a tracking code that allows you to monitor the progress of your delivery.

Most of our products come with a minimum two-year warranty, but warranty periods may vary by product. You can find more detailed information on the product pages.

We provide maintenance instructions for all our products. As a general rule, we recommend regular cleaning and inspection to ensure a long lifespan for the products. Read more about maintenance instructions.

Perform the reception inspection either at the truck or after unloading, always in the presence of the driver. Ask the driver to note any remarks and take photos of any damage. Immediately notify us of any damage/delivery discrepancies/product defects. You can find contact information here.

Yes, we offer spare parts for all our products. You can contact customer service to order spare parts.

Yes, most of our products have the necessary certifications, such as the CE marking. You can check the certifications for individual products on our website or by contacting customer service.

We provide clear installation instructions with all our products, and they can also be found on our website under the respective products. Additionally, we offer an installation service in certain areas.

Yes, Lehtovuori offers customized products according to customer needs. Contact our design team to discuss your project and requirements.

You can send your requests for proposals directly to our sales team. We will respond as soon as possible and provide a tailored quote for your project.

You can contact our sales team directly for pricing information. You can find the contact information here.

If you have a complaint or wish to provide feedback on our products or service, you can contact our customer service.

Yes, we have an extensive network of resellers both in Finland and internationally. You can confirm your nearest reseller with our sales or export team.

Lehtovuori's office is located in connection with our factory in Ylöjärvi, Finland.